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What is Sketch My Dress?

Sketch my Dress creates hand drawn fashion illustrations of your wedding dress, or an outfit from your most memorable special occasion! All sketches are hand drawn by Jennifer Pritchard Couchman, a leading bridal designer based in Lancashire, England.

What do you need to create my illustration?

Following your order, we’ll email you to request reference images. When emailing your photographs of your dress, please remember that the more information and detail we have, the better! So please feel free to send as much information and detailed pictures of your gown. 

What poses can I have in my illustration?

We have a standard pose, which we use on our front view illustration. We have other available poses if you prefer! Please take a look at the illustrations on our blog. We are happy to chat about the different options, just ask!

Will I have an opportunity to see my sketch before it is sent?

Yes, we will email you a proof at sketch stage and won’t progress to detailing and colouring until you are happy. If you wish to see another proof before shipping, please let me know and we can always show you the illustration whilst it is being worked on.

Will my illustration look like me?

The face on the illustration will NOT look identical to the bride. However, we style the hair, veil (if required) and all detail and colours as close to the bride as possible.

What materials are used in my illustration?

My illustrations are drawn on premium quality A4 acid free Daler Rowney 220gsm Heavyweight paper. 

Is a Sketch My Dress illustration exclusive to me?

Each illustration  is hand drawn and exclusive to each client. A one off illustration in a fashion style and signed by myself!

What materials are used in my illustration?

My illustrations are drawn on premium quality A4 acid free Daler Rowney 220gsm Heavyweight paper. 

Can I request any special extra's

Yes, we can add in any optional extras as requested, just let me know in the additional comments box, or call me to discuss your own requirements. As a guide, an optional extra you may consider is your bouquet, which can be added into the sketch at an additional cost of £15.

Is my sketch gift wrapped?

Yes! Your illustration will arrive wrapped in cream tissue paper tied with a charcoal ribbon and Sketch My Dress sticker. 

How can I trust buying on Sketch My Dress?

We know that safety and trust are really important to you and being frequent online shoppers ourselves we take it seriously. When you purchase an item on Sketch My Dress, we keep you updated every step of the way, and only complete and ship the final illustration after approval of the proof by the client.

When you contact me, what if I can't speak at that time?

Upon receipt of your order, and photographs, we will call you to confirm your details, and also discuss any other questions you may have. If we can not contact you after three phone calls and emails,  we will complete your order from the illustration which you upload.

What if I want to change my order?

We endeavour to produce stunning illustrations which you are 100% happy with. We are more than happy to make changes for you, and we are happy to send uploads of the illustration whilst we are working on it.

THE ILLUSTRATION CANNOT BE CHANGED ONCE YOU HAVE CONFIRMED THAT YOU ARE HAPPY WITH THE FINISHED PRODUCT.

Account

Why am I required to register before making a purchase?

Registering is quick and easy, we require only a password in addition to the email that you provide. Having an account lets you keep track of your orders’ status from your dashboard easily.

How do I change my email settings?

To change your connected email address or change your email notifications, follow the steps below:

On the upper right hand corner of any page you’ll see a link called ’Account’ or your username if you’re signed in. Click on your username to access your user account dashboard.

Select “Account settings”. You are then able to change your connected email address, shipping address, and specify if you’d like to receive email from The Artday.

I forgot my password, how can I get a new one?

It happens to the best of us. Go to this page so you can set a new one.

Can I make my own list of favourite products? Where can I see it?

Yes! If you like a product just click on the desire (heart) icon below it. This will automatically save it to your desired list, which you can find under your account dashboard. On the upper right hand corner of any page you’ll see a link called ’Account’ or your username if you’re signed in. Click on your username to access your user account dashboard.

Buying

What forms of payment does Sketch My Dress accept?

We only accept Paypal at present. Please contact us on 01524 380 226 if you wish to use a different form of payment.

Are my payments secure?

We use PayPal as a world renowned safe payment method. Every transaction is encrypted using Paypal advanced encryption technology.

Do you offer discounts on multiple orders?

If you require several bespoke illustrations of the same dress, we will be able to offer discounts. (Please enquire).

What is your returns policy?

We do not (by law) offer a returns policy as our products are bespoke, and order exclusively for each client. Please see our T&Cs.

How long will my order take to arrive?

How long will my order take to arrive?

Royal Mail standard delivery time is 3-5 working days. Special delivery is a next working day service. This is in addition to the standard turnaround time of 10 working days from your order date to produce the illustration.

Can I track my order?

Yes, we can email a tracking order to you.

How much will the delivery cost me?

This is subjective depending on where the package is sent from and its destination. Also the size of the product and delivery type (standard or express) will affect the price. Delivery costs are clearly stated on the checkout page while buying.

*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.

How long does it take normally for an order to arrive?

Our standard turnaround is 10 working days from your order date, plus standard delivery. However, we offer a speedy delivery service which would be sent out in 2 working days. we recommend special next day delivery in these circumstances.

Which shipping provider do you use?

We use Royal Mail and Parcelforce.

Can I change my delivery address?

Yes! Up to the point where you have confirmed you are happy and the illustration is being packaged. We cannot be held responsible if the package has already been posted.

Will someone need to sign for my delivery?

Only for our special delivery items.

Privacy & Policy

Information Collected or Received

Sketch My Dress may collect personally identifiable information, such as your name. Sketch My Dress may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.

 

Information about your computer hardware and software may be automatically collected by Sketch My Dress . This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Sketch My Dress website.

Collection and use of personal information

Sketch My Dress collects and uses your personal information to operate its website(s) and deliver the services you have requested.

When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and Pay Pal details. We will use this information to fulfill the order you place and to communicate with you about it.

Sketch My Dress uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, Sketch My Dress news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.

Use of Cookies

Sketch My Dress uses cookie to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.

If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Artday services or websites you visit.

Children Under Thirteen

Sketch My Dress does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Where should I hang my sketch?

We recommend that  all our work is framed and hung, away from direct sunlight, and to  protect from dust, sunlight etc. We would not take any responsibility if the sketch is not cared for, ie unframed or unprotected from any external elements.

Will you use my sketch on your website?

Yes, we reserve the right to use the illustration in any Sketch My Dress marketing materials. If you would like to opt-out, please tick the opt out button during the checkout process.

Terms And Conditions for bespoke work

1 Defined Terms

1.1 By placing your order you are entering into a contract with sketch my dress to professionally create a product for you (the customer). Sketch my dress will endeavour to produce a professional piece of bespoke artwork. please read the terms and conditions below.

2 Agreement

2.1 You agree to pay Us (sketch my dress) to carry out the Bespoke Work detailed in the online order form.

2.2 We (sketch my dress) agree to carry out the Bespoke Work we mutually confirm following payment in full.

3 Price And Payment

3.1 Payment for the Hand drawn illustration Work must be made by paypal or, at Our sole discretion, through another method.

3.2 The website Price includes applicable taxes unless explicitly stated otherwise.

3.3 The online  Price is valid at the time of ordering and payment, and is therefore confirmed with the order number. However, We reserve the right to review our prices at any time in the future.

4 Cancellation

4.1 CONSUMER RIGHTS ACT 2015 – ‘BESPOKE GOODS’

 Since the Consumer Rights Act became Law on October 1st 2015, there has been considerable discussion and concern with regards to whether  the matter of bespoke or personalised goods and rights therein whereby a consumer is given a 14 day cooling off period, is actually laid down in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and applies to all contracts that were made after 13th June 2013.

Where contracts are made off-premises (on line), there is generally a 14 day cooling off period whereby consumers can cancel the contract and request a refund. However, there are a number of exceptions to the right to cancel, including the supply of goods which are made to the consumer’s specification or are personalised in accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Observing this law, sketch my dress will not entertain any refunds once an order has been placed. Please make sure you are fully  committed before placing your order to avoid any unnecessary disappointment.

4.2 We may cancel this agreement at any time prior to the production of the Bespoke Work. We may do so without giving any reason. In such a situation We will refund to You the amount paid.

5 Defects

5.1 If the illustration produced arrives into your care with any defects from the carrier, we will endeavour to replace your illustration after seeing photographic evidence of the damage, but we cannot be held responsible if your new illustration arrives, and a deadline date (for a special occasion gift) is missed.

WE DO NOT GIVE ANY CASH REFUNDS ONCE AN ORDER IS PLACED.

6 Improper Use

6.1 we will not be held responsible for any improper use of a sketch my dress illustration.

7 Exclusions of Liability

7.1 We will incur no liability for any errors once you receive your illustration, unless damage has incurred by the carrier. We will endeavour to show you a proof of the illustration before it is posted, and following your verbal or written acceptance of the goods, we will courier them to you.

7.2 The sketch my dress illustration is produced without any warranty or condition or representation as to its fitness for any particular purpose.

7.3 We will provide You with an estimated delivery date for the delivery of the illustration Work. however, we cannot be responsible for any third party delay or circumstance to your delivery.

7.4 We will incur no liability if any aspect of the sketch my dress illustration production,  that is dependent on a third-party service ceases to function to due the actions of that third-party.

8 Force Majeure

8.1 We shall not be held liable for failure to perform Our obligations under this agreement due to act of God, war, civil war, sabotage, act of terrorism, government sanction, embargo, import regulation, export regulation, labour disputes (including strikes, lockouts, boycotts, or other industrial action), failure in the transportation of your order, failure in the provision of any utility (including power, gas, water, or communication services), or any event or circumstance beyond Our reasonable control.

9 Intellectual Property

9.1 Unless explicitly stated otherwise in the Quotation, We own all rights, interest, and title in the Bespoke Work produced, including all intellectual property rights. These rights are protected by intellectual property laws both in England and Wales and internationally. You agree not to reproduce, modify, or otherwise create derivative works from the Bespoke Work produced.

9.2 You agree to indemnify Us and hold Us harmless from any and all claims resulting from Your negligence or inability to responsibly protect your sketch my dress product.

Validity

10.1 If any provision of these terms and conditions is held by a court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these terms and conditions and the remainder of the terms and conditions in question shall not be affected and shall remain in full force.

11 Governing Law

11.1 The law of England and Wales governs this contract.

Sketch My Dress illustration types

A) front and back illustration of a classic fishtail Ivory full length crepe, vintage style wedding gown. High slash neckline onto a narrow shoulder and dropping into a deep V back detail. A delicate close crepe covered button detail at the top of the back seam, and on the sleeve cuff. The gown falls into a soft dropping back train detail. This  Gown was a c commission order, designed and created by Jennifer Pritchard Couchman.

B)  Front illustration (standard pose) of an Ivory sweetheart neckline satin bodice with beadwork detail, the gown has a luxurious, full tulle skirt with many layers to build up the luscious look of the gown.

 

C) A front illustration ( arms down) of a designer gown by jennifer Pritchard Couchman, created for her 2018 collection. This gown is created with a base layer of soft gold satin fabric and a soft lace overlay in a gold and silver mix. The gown features a high split which opens to the thigh, complimented by a low soft scoop neckline. The gown detail features a shoulder detail which is made up of a couture lace detail, hand stitched and finished to create the should detail, which also trails into the bodice and lower front seam detail. The gown boosts a low cut back and small puddle train detail. This gown features a lace trim edge around the hemline of the gown.

D) A pencil sketch hand on hip catwalk illustration of a knee length 1950s style dress. The bodice is constructed using a ruched detail creating folds of fabric detail. This gown has an swooping a symmetrical neck line with one off the shoulder detail, and a thin strap of crystal detail on the other shoulder. The gown has a back zip detail.

E) This front only illustration is a gown which Jennifer Pritchard Couchman  was commissioned to create in 2017. A stunning Ivory satin fish tail gown with train, overlaid with a luxuries heavy beaded lace. The gown features a low cut front soft V neckline with a delicate lace trim detail,  which travels up into thin shoulder stripes, and falling into a low cut back detail. The weighty beaded lace created a swooshing heaviness to the drape of the gown. The gown is finished with a hand stitched lace edge detail around the train and front hem.

F) This front only illustration is a gown which Jennifer Pritchard Couchman was commissioned to create in 2016. A beautiful, delicate wedding gown made of a light ivory satin backed faille fabric. a sweetheart neck line under a high neck line of over lace, creating a single layer of heavy beaded lace covering the décolletage. The gown is a sleeveless design and is cut into the lower hip before flowing out into a draping fishtail skirt detail.This gown has the a deep lace border detail ant the hem and neckline, continuing around the beautiful train detail. This gown is trimmed with a back fastening button detail, and features a beautiful bow and tails detail at the back of the gown.

G) ‘Megan’..This front illustration is a gown which Jennifer Pritchard Couchman designed for her 2018 collection, and was a tribute to the wedding of HRH Prince Harry and Megan Markle. A plain, sleek cut gown with a very full flowing skirt from the hip. This gown was created from heavy weight crepe to created a luxurious draping feel to the gown. The gown has a 3/4 length sleeve which has a crepe covered button trim. The button detail is also featured on the back of the gown down the centre back seam.

H) This front illustration is a gown which Jennifer Pritchard Couchman was commissioned to create in 2016. This gown is a silver silk strapless gown, complimented by a heavy bead  and crystal 3/4 length sleeve jacket, with a low scoop neckline, and fastened by a silk button front detail. The jacket sits on the waist, and attaches to a detachable skirt which boosts a silk organza detachable train with front fold detail with opens to reveal the silver silk under gown. The fold detail is trimmed with a hand stitched pearl detail.

This front gown illustration is a gown which Jennifer Pritchard Couchman was commissioned to create in 2017. A beautiful silver Dupion gown, inspired by the 1950s Hollywood glamour. This gown is designed with a full ruche detail over the bodice into a fitted fishtail skirt. The neckline is a soft V neckline with a folded collar detail, a 3/4 length sleeve with a split detail on the cuff. This gown has a full luxurious train of folding drape detail using 15 metres of fabric.

J)  This  illustration is a red heavy satin fabric evening gown design, an elegant fishtail silhouette with a centre split on the thigh, and a low cut neckline on the waist. A red button trim on the cuff, and a weighty swoosh for that perfect glamorous evening.

K) This  is a front illustration of a soft fold draping skirt and extra long train, complimented by a heavily detailed bodice of diamanté and pearls. The gown has a narrow halter strap detail, and a soft tulle neckline. This gown has the added bonus of some pockets which is included in the illustration.

L) This is a example of our line drawing illustration. This is a silver satin ball gown with a ruche bodice and box pleated full skirt. These illustrations are less detailed, and have a simpler look to them, but still boast a fashion look to them.

M) This is the line drawing version of our Megan Gown (G). This shows a simpler drawing technique and has less detail than our standard fashion illustration.

N) This is the line drawing version of Gown illustration C. This show our more simple technique of a simpler line drawing detailing, but incorporating a wash of colour into it.